Global Logistics Organization – Case Study

accel bi has extensive experience supporting logistics and supply chain organizations in optimizing document-intensive processes and improving operational efficiency at scale. With over 25+ years of collective experience, we deliver intelligent automation solutions that streamline operations across distributed environments.

One such engagement was with a global logistics organization, where we helped modernize document processing and eliminate inefficiencies caused by paper-based workflows.

Global Logistics Organization

Summary

The organization faced rising costs and delays due to paper-based shipping documents across multiple locations. accel bi implemented IBM Datacap with distributed scanning and centralized capture, enabling faster processing, reduced costs, and unified access to records across the enterprise.

Challenge

The organization relied heavily on physical shipping documents across a large, distributed network of locations, resulting in operational inefficiencies:

  • Paper-based document handling across 65 locations caused processing delays.
  • High costs were incurred due to physical document shipping and handling.
  • Limited visibility into documents slowed decision-making and tracking.
  • Manual processes increased dependency on local handling and coordination.
  • Fragmented document access created inconsistencies across locations.

Solution

accel bi implemented an IBM Datacap-based distributed capture solution to streamline document processing and centralize access:

  • Enabled distributed scanning across all 65 locations.
  • Centralized document capture for unified processing and management.
  • Automated document ingestion to reduce manual handling.
  • Improved document visibility and accessibility across the organization.
  • Established a scalable framework to support global operations.

Results

The transformation delivered significant cost savings and operational improvements across the enterprise:

  • Eliminated physical document shipping costs across all locations.
  • Accelerated document processing and reduced turnaround times.
  • Enabled unified, enterprise-wide access to records.
  • Improved operational efficiency through automation and centralization.
  • Enhanced visibility and control over document workflows.