Amazon Connect Customer
Obsess over your customers the way you always wished you could.

Amazon Connect Customer reasons, acts, and drives every interaction to resolution – with human agents ready to step in when needed. One intelligent system that learns from every conversation, making the next one better.

Amazon Quick – AI Assistant
Amazon Quick changes how you work. Set it up in minutes and by the end of the day, you’ll wonder how you ever worked without it.

Quick is an AI assistant for work that brings it all together—connecting Slack, Microsoft Teams and Outlook, CRMs, databases, and documents in one place. It learns what matters to you and your team, grounds every answer in your real business data, and goes beyond answers: scheduling, building deliverables, creating dashboards, and acting on your behalf. One person’s insight becomes the whole team’s advantage.

Amazon Simple Email Service
Optimize your email communication with reliable, scalable, and secure solutions that ensure compliance and efficiency at competitive prices.

Amazon Simple Email Service (Amazon SES) is a cloud-based email service provider that can integrate into any application for high-volume email automation. Whether you use an email software to send transactional emails, marketing emails, or newsletter emails, you pay only for what you use. Amazon SES is an email tool that also supports a variety of deployments, including dedicated, shared, or owned IP addresses. Reports on sender statistics and email deliverability tools help businesses make every email count.

Amazon Connect Decisions: Agentic Supply Chain Planning and Intelligence
AI teammates adapt to your business, learn from your team, and continuously improve your operation, helping your business stay ahead.

Amazon Connect Decisions is the next generation of AWS Supply Chain. Amazon Connect Decisions is a supply chain planning and intelligence solution with AI teammates that work alongside your team, harmonizing demand signals into consensus forecasts, generating constraint-aware supply plans, and actively monitoring your operations to prevent problems, resolve issues, and identify root causes for continuous improvement.

AWS Wickr
Protect your organization’s most important conversations.

AWS Wickr is an enterprise-grade secure collaboration service that transforms how organizations protect their most critical communications. Designed with specialized capabilities for executives, security teams, field operators, and professionals managing sensitive information, AWS Wickr empowers every team member to communicate confidently through end-to-end encrypted messaging, voice and video calls, file sharing, and screen sharing. Built on AWS’s zero-trust architecture with 256-bit encryption and comprehensive administrative controls, organizations can safeguard mission-critical conversations, collaborate securely with external partners, and ensure sensitive information remains protected while meeting stringent compliance requirements, including FedRAMP High and DoD IL4/5 certifications.

Amazon WorkSpaces Desktop as a Service (DaaS)
Secure, flexible cloud desktops that transform how work gets done.

Amazon WorkSpaces is a fully managed Desktop as a Service (DaaS) solution that provides secure, cloud-based desktops accessible from anywhere. It enables organizations to quickly deploy scalable virtual work environments while maintaining control over data and security. With flexibility and cost-efficiency, WorkSpaces helps transform how teams work by supporting remote, hybrid, and global collaboration seamlessly.