Senior QA Manager - Salesforce

Job Number: 800230470
Job Type: Full Time(FTE)

Candidate Type – USA Work Authorization

Job Location – Remote

Job Description

We are seeking a highly experienced Senior Software Quality Assurance Manager with 5-7 years of recent experience in leading and managing software quality assurance testing efforts, particularly for highly complex IT software replacements in the public sector. The ideal candidate will possess advanced proficiency in various aspects of quality assurance and testing methodologies.

Roles and Responsibilities
Lead and manage software quality assurance testing efforts for complex IT software replacements.
Ensure that all testing activities adhere to defined testing standards.
Read and analyze system documentation, including functional, non-functional, and technical requirements/specifications.
Collaborate with business and technical stakeholders to understand system requirements, design, and the impact of system modifications.
Define test strategy, goals, and objectives as part of the test planning process.
Utilize expert knowledge of manual and automated testing methodologies to develop a testing approach based on system documentation and requirements.
Determine the work breakdown structure (WBS) for all required testing activities.
Identify testing resource needs and assign test activities based on skill level, availability, and capacity.
Prioritize test cases and schedule testing activities.
Create test cases and test data for both manual and automated testing.
Design reusable automated test scripts.
Execute test cases, report defects, and define severity and priority for each defect.
Conduct regression testing and manage the defect management process.
Design testing scenarios for usability testing and user acceptance testing.
Facilitate usability testing with business stakeholders, analyze findings, and report results to the Development team.
Interact with project stakeholders at all levels as required.
Oversee all testing activities carried out by the team.
Ensure continuous test process improvement using defined test metrics.
Develop and maintain a test traceability matrix.
Prepare status reports of testing activities and provide regular updates to stakeholders.


5-7 years of recent experience in leading and managing software quality assurance testing efforts.
Proven experience in testing Salesforce applications in the public sector.
Salesforce: 6 years (Required)
Public sector: 3 years (Required)
Pay Range – DOE. Benefits are per company policy